Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Chat Messages: Questions and messages you send to the chatbot
• Contact Information: Name and email when you contact us through the contact form
• Feedback: Any feedback or suggestions you provide

1.2 Automatically Collected Information

• Usage Data: How you interact with our website and chatbot
• Device Information: Browser type, device type, and operating system
• Log Data: IP address, access times, and pages visited
• Cookies: Small files stored on your device for functionality and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide accurate responses about SATI
• Improvement: To enhance our chatbot's performance and accuracy
• Support: To respond to your inquiries and provide customer support
• Analytics: To understand usage patterns and improve user experience
• Security: To protect against fraud, abuse, and security threats

3. Data Storage and Security

3.1 Data Storage

• Chat conversations are temporarily stored for processing and may be cached locally
• Personal information from contact forms is stored securely
• We use industry-standard security measures to protect your data

3.2 Data Retention

• Chat messages are not permanently stored on our servers
• Contact form submissions are retained for customer service purposes
• Analytics data is anonymized and aggregated

4. Third-Party Services

SATI ChatBot may use third-party services that have their own privacy policies:

• AI Providers: Groq and other AI services for chat processing
• Analytics: Google Analytics for usage statistics
• Hosting: Vercel for website hosting
• CDN Services: For faster content delivery
• Advertising: Google AdSense for displaying relevant advertisements

We encourage you to review the privacy policies of these third-party services.

5. Advertising and Google AdSense

SATI ChatBot uses Google AdSense to display advertisements. Here's what you need to know:

5.1 How AdSense Works

• Google AdSense may use cookies and web beacons to serve ads based on your visits to this site and other sites on the Internet
• These cookies enable Google to serve ads to you based on your visit to our site and other sites on the Internet
• You may opt out of personalized advertising by visiting Google Ads Settings

5.2 Third-Party Ad Vendors

• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website
• Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet
• Users may opt out of personalized advertising by visiting Google Ads Settings

5.3 Data Collection by AdSense

• Google AdSense may collect information about your visits to this website and other websites to provide advertisements about goods and services of interest to you
• This information may include your IP address, browser type, operating system, and browsing behavior
• No personally identifiable information is shared with advertisers without your explicit consent

5.4 Your Choices

• You can control ad personalization through Google Ad Settings
• You can opt out of interest-based advertising through the Digital Advertising Alliance
• You can disable cookies in your browser settings, though this may affect website functionality

6. Cookies and Local Storage

We use cookies and local storage to:

• Remember your theme preferences (dark/light mode)
• Store chat history locally on your device
• Improve website functionality and user experience
• Analyze website usage patterns

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about data we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of certain data collection practices
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at the information provided in the Contact section.

8. Children's Privacy

SATI ChatBot is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Post the updated policy on this page
• Update the "Last Updated" date
• Notify users of significant changes through the website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Team: Team FluxoNauts
• Website: Contact Us Page
• Email: Through our contact form

10. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily provide information
• Legitimate Interest: To improve our services and user experience
• Performance of Service: To provide the chatbot functionality
• Legal Compliance: To comply with applicable laws and regulations